Privacy Policy – L’Aire Visuelle
At L’Aire Visuelle, we place great importance on protecting your personal information. This policy aims to inform you about how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Collection of Personal Information
We collect only the information necessary to provide our professional optometry services and to improve your customer experience.
The information we may collect includes:
- Your name and contact details (phone number, email, address);
- Information submitted through our contact or appointment booking forms;
- We collect data related to your browsing activity on our website (IP address, pages visited, duration of visits, etc.) for statistical analysis purposes.
This information is collected transparently, with your consent when required.
2. Use of Information
Personal information is used solely to:
- Communicate with you and respond to your inquiries;
- Manage your appointments or client files;
- Provide you with relevant information about our services;
- Improve the content, usability, and performance of our website.
Your data will never be sold or shared with third parties without your consent, except where required by law.
3. Data Retention and Protection
Personal information is stored on secure servers and protected against unauthorized access, loss, or disclosure.
Only authorized personnel at L’Aire Visuelle, or our approved service providers (hosting, email management, etc.), may access this information as part of their duties.
4. Cookies
Our website may use cookies to enhance your browsing experience and collect anonymous data on website traffic.
You may disable cookies at any time through your browser settings.
5. Right of Access, Correction, and Withdrawal
In accordance with Law 25, you have rights regarding your personal information:
- The right to access your information;
- The right to correct it if it is inaccurate;
- The right to withdraw your consent to its use.
To exercise these rights, please contact the person responsible for the protection of personal information:
📧 info@lairevisuelle.com
📞 (450) 903-9229
6. Changes to the Policy
This policy may be periodically updated to reflect legislative changes or our internal practices. The most recent version will always be available on our website.
7. Contact Information
L’Aire Visuelle
📍 380 Dagenais Boulevard East, Suite 102, Laval (Quebec), Corner of René-Laennec
📞 (450) 903-9229
🌐 www.lairevisuelle.com
📧 info@lairevisuelle.com